Tesla is now feeling the pinch of a big automaker. It has issued a recall. They are calling it a “proactive measure” out of an “abundance of caution,” the company says, in handling an issue with a cable used in the adjusting of second-row seating in a small percent of Model X vehicles. The automaker has issued a voluntary recall, which will apply to 11,000 Model X vehicles it would like to inspect — though it believes only 3 percent of those cars actually exhibit the issue.
The problem was discovered via internal testing, per Tesla, and basically involves the cable that controls the reclining of the two rear seats being too tight in some vehicles, which means that when the seats are folded back up from a flat position, they might not fully lock in place again. This could theoretically result in problems if adults are in the seats in case of an accident, though Tesla says that they haven’t seen anything related to this issue in the field, or in any customer car as of yet.
Tesla will be emailing customers with affected models today, and will be arranging service appointments. Both 2016 and 2017 Model X vehicles were affected, but the good news is that Tesla says that even if it finds a vehicle has the problem, no additional parts are required and the fix takes only about 10 minutes.
The carmaker also says it can actually address the recall entirely using its global mobile service fleet, meaning that no one should have to technically go into a service location to get it fixed. Tesla says that it’s currently managing as much as 30 percent of its repairs in some markets using the mobile service option, and that it has done 40 percent of the Takata airbag recall servicing it handled in the last month via this method.