Good news! You can now get a new binance account after months of it being closed to the public for new users! Bad news. Numerous concerned users have taken to Reddit to complain that popular cryptocurrency exchange desk Binance has suddenly begun to sell their altcoins at market rate – without their consent and without any notification whatsoever.

“WTF is happening,” one user cried out. “Binance just sold all my [altcoins] at market rate,” the customer continued, adding that all of his coins were now converted to Bitcoin.

 

“It is true,” another user wrote. “It happened to my account. All my [altcoins] were sold and all I have is Bitcoin now.” The user went on to clarify that his two-factor authentication was enabled and there were no signs his account was compromised.

A spokesperson for the company has since confirmed it is investigating the issue on Reddit. “We are investigating reports of some users having issues with their funds,” the Binance support rep wrote. “Our team is aware and investigating the issue as we speak. Please remain patient and we will provide an update as quickly as possible.”

The exchange desk hasn’t yet mentioned anything about this investigation on its official Twitter account, but numerous users are already chattering about it:

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